By Jennifer Van Lent, Director of Solution Marketing, DICOM Spigraph In this blog, EASY Software UK partner, Jennifer Van Lent tells us about DICOM Spigragh, how they work with EASY Software UK and the DM market. I think the best way to think about what DICOM Spigraph will mean for the European DM market is to see us as providing the digital ‘on-ramp’ – in terms of the specialist hardware and software – to get people on to the EASY Software solution set. To put that another way, we are working with both EASY Software customers and partners (such as resellers) to make sure they have the document capture and scanning solutions they need to get off paper and into the DM universe. But who are those customers? Do you think their profile is changing? Most definitely, yes. It’s not too long ago that Document and Enterprise Content Management (ECM) really was restricted to only
By Cheryl Barker, DICOM Spigraph Group In June, DMCollaborators’ supporter EASY Software held the latest of its very popular Partner Days where it gathers key industry customers for a day of networking, information exchange and fun! We are presenting some of what EASY partners told us there about themselves, working with EASY and the DM market. Here’s what Cheryl Barker, Key Account Manager at DICOM Spigraph had to say. Who is DICOM/Spigraph Group? Well, we sit between the reseller and the vendor in a very specific market, helping to bridge the gap in terms of knowledge and product expertise between the two. In other words, we are a Value Added Distributor (VAD): in fact, we are the biggest VAD in the entire EMEA market in the sector we operate in – document capture. To put that in perspective, we are working with more than 6,000 resellers in over 20 countries right across the region – a mix of hardware vendors,
By Jennifer Van Lent, Channel & Solution Marketing Director EMEA, DICOM In my last blog for the DM Collaborators, I shared feedback from our clients, channel and technology partners about why automation still has such a long way to go – and some shocking figures about the massive opportunity which document and process automation presents to radically transform businesses. Today in part two of my blog, I’ll share insights from numerous projects in the UK and across Europe about how to kick-start projects and create an environment for sustainable success in automating paper-intensive processes. In our discussions with many clients, we found that – with a few, simple steps and a targeted approach for identifying projects – virtually any organization can easily improve processes and increase efficiency. Have a multi-channel approach for onboarding content As with any project, you need to understand the environment and define the scope. However, although paper is typically an easy place to start – by
By Jennifer Van Lent, Channel & Solution Marketing Director EMEA, DICOM After so many years of hearing about the paperless office, aren’t we well on our way to achieving this already? Well, according to the global community of information professionals, AIIM, yes – and no. In their Industry Watch Report “Winning the Paper Wars”, 41% of participating organizations reported that paper is being reduced…but in 19% of organizations, the use of paper is still increasing. What are we hearing? How can paper be increasing? And what about the 59% of organizations where paper is NOT being reduced? Feedback from our clients, channel, and technology partners sheds some light on this topic: Budgets – yes, lack of budget is still being cited as a reason not to automate processes. But with cloud and mobile technology enabling lower costs, flexible pricing models – such as pay-per-scan or volume pricing – this brings the possibility of automation to even the smaller organizations. Perception
By Jennifer van Lent, Director Solutions Marketing, DICOM Do you know a company who has launched an enterprise-wide software platform with great fanfare, only to find employee usage dropped off dramatically several months later? Or – in a worse-case scenario – who shelved or decommissioned expensive software due to low user adoption? A challenge for many companies is simply to motivate employees to embrace and use newly implemented software, such as a new Document Management, ECM or CRM system, a collaboration platform (like SharePoint) or a social enterprise software like Yammer. This is especially true if using the software is not mandatory for employees or when the functionality is unrelated to an employee’s daily job. The result is that active usage can decline 6 to 9 months after the initial launch, and the company might not realize their return on investment in the expected time frame (or perhaps not at all). Over the years, I have been involved in numerous
By Howard Frear, Director of Sales & Marketing, EASY Software We recently hosted a very interesting partner day in London – something we do every year to get a chance to debate the latest technology advances in and around electronic document management, but also to network and discuss the way the market is changing. Attendees included senior representatives from important firms like Northamber, Fujitsu, Touchstone, Cognite, Spigraph and Paper River. I can’t capture the whole day for you, but I’d like to try and communicate some of the excitement of this event to you, as I think some genuinely insightful content came out of it. For a start, we heard that the market, despite the lingering after-effects of the recession, is pretty buoyant, with the general sentiment that there is a lot of activity at the moment – both from the public sector, particularly local government, as well as corporate buyers, particularly in finance and planning. In finance, our partners
At the recent EASY Software 2013 UK Partner Day in London, we asked a bunch of document management resellers and channel partners what was driving sales in the UK market and which departments were trail-blazing with Document Management.
Paul from Cognite, Steve from Paper River, Cheryl from Spigraph, Lee from Fujitsu, Alex from Northamber and Andes from Touchstone gave us some great, and upbeat insights. And what’s more they let us video what they had to say.
Sit back, grab a coffee, feet up and listen here